FAQs

How long does it take to ship an order?

All cookies are made to order and are processed for delivery in 2-3 business days.  On average, shipping takes 2 business days.

 

How are our cookies shipped?

We freeze cookies individually to preserve and prepare them for delivery so they arrive in the best condition possible. Orders are packaged tightly to ensure cookies don’t break during delivery.

 

What shipping carrier do we use?

We use USPS and UPS but the carrier is ultimately chosen by you, the customer, during checkout.

 

How much does it cost to ship cookies?

Cost varies depending on the amount of cookies purchased and the speed of delivery. All shipping costs are calculated at checkout.

 

How do I get a refund for the cookies I ordered?

As all of our cookies are made to order and are perishable, we do not accept returns or offer exchanges or refunds on any orders for any reason.

 

Do you sell unbaked cookie dough?

Unfortunately, we do not sell unbaked cookie dough.

 

What time zone do you ship from?

We ship from EST.

 

Where do you ship to?

Anywhere in the US.

 

What days do you ship?

We ship orders Monday through Wednesday.

 

How should I store the cookies that I don’t eat immediately?

We recommend sealing your cookies in an airtight container and freezing them for up to three months. Food savers work best!

 

How long do our cookies retain their freshness? 

Our cookies retain their freshness for roughly five days; that is if you haven’t already devoured them by then.

 

I need to cancel my order. 

We’re very sorry to hear that! Orders can be cancelled for a full refund within 2 hours of placing the order by emailing 1little.shopofsunshine@gmail.com. Refunds will be issued via method of purchase. No cash refunds. Store credit will be issued for cancellations received after the 2 hour cancellation window.